01

Introduction

At Speech Hub, we are committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information, in accordance with applicable privacy laws in Ontario and Canada, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

03

How We Use Your Information

We use personal information to:

• Provide speech therapy services (virtual and in-person)

• Book and manage appointments

• Respond to inquiries and support requests

• Process payments and send receipts

• Improve our website and services

• Send occasional updates or service-related communication (only with consent)

02

What Information We Collect

We may collect the following personal information:

• Full name and contact details (email, phone number, address)

• Child’s name, age, and speech therapy history

• Payment and billing information

• Health-related information necessary for therapy sessions

• Website usage data (cookies, IP address, analytics)

04

How We Share Your Information

We do not sell or rent your personal data. We may share it only:

• With our certified Speech-Language Pathologists or Communicative Disorder Assistants involved in your care

• With payment processors (e.g., Stripe, PayPal)

• If required by law (e.g., legal, safety, or public health reasons)